Frequently Asked Questions
Everything you need to know about UNO caps, orders, and drops.
Sizing & Fit
Are your caps one size fits all?
Yes! All UNO caps feature an adjustable strap or snapback closure, making them suitable for all head sizes.
Do the caps have mesh panels?
Our Boshi Aerotech range features mesh panels for breathability. Check each product page for specific construction details.
Orders & Shipping
How long does delivery take?
UK orders typically arrive within 3–5 working days. International orders vary by destination — see our Shipping page for full details.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and timescales are calculated at checkout based on your location.
Returns & Exchanges
What is your returns policy?
We accept returns within 14 days of delivery, provided items are unworn and in original condition. Visit our Returns page or contact us to start a return.
Can I exchange for a different cap?
Exchanges are subject to availability. Because our drops are limited, we recommend contacting us as soon as possible if you’d like to swap.
Products & Drops
Do you restock sold-out caps?
Rarely — and that’s intentional. Every UNO cap is a limited run. Follow us on Instagram or TikTok and join our mailing list to be first to know about new drops.
How do I know when the next drop is?
Follow @unoclothing.24 on Instagram and @uno.clothing24 on TikTok. You can also sign up to our newsletter for early access.
STILL NEED HELP?
Drop us a message and we’ll get back to you within 24–48 hours.