Refund policy
.up { background: #0A0A0A; color: #FFFFFF; font-family: 'Inter', system-ui, sans-serif; margin: -40px calc(-50vw + 50%); padding: clamp(48px,8vw,96px) clamp(20px,5vw,80px); }
.up *, .up *::before, .up *::after { box-sizing: border-box; }
.up a { color: #9EFF6E; text-decoration: none; }
.up a:hover { text-decoration: underline; }
.up__inner { max-width: 780px; margin: 0 auto; }
.up__ref { display: inline-flex; align-items: center; gap: 10px; margin-bottom: clamp(20px,3vw,32px); }
.up__pulse { display: inline-block; width: 6px; height: 6px; border-radius: 50%; background: #9EFF6E; box-shadow: 0 0 8px #9EFF6E55; animation: upPulse 1.6s ease-in-out infinite; }
@keyframes upPulse { 0%,100%{opacity:1} 50%{opacity:0.3} }
.up__mono { font-family: 'JetBrains Mono', 'Courier New', monospace; font-size: 10px; font-weight: 600; letter-spacing: 0.22em; text-transform: uppercase; color: #7A7A7A; }
.up__title { margin: 0 0 clamp(12px,1.8vw,20px); font-family: 'Space Grotesk', system-ui, sans-serif; font-size: clamp(36px,6vw,64px); font-weight: 700; letter-spacing: -0.03em; line-height: 1.0; }
.up__rule { display: flex; align-items: center; gap: 12px; margin: clamp(24px,3.5vw,40px) 0; }
.up__rule-line { flex: 1; height: 1px; background: #1F1F1F; }
.up__rule-glyph { color: #9EFF6E; font-size: 9px; }
.up__section { margin-bottom: clamp(32px,5vw,56px); }
.up__section-tag { display: inline-flex; align-items: center; gap: 10px; margin-bottom: clamp(12px,1.8vw,18px); }
.up__section-num { font-family: 'JetBrains Mono', 'Courier New', monospace; font-size: 10px; font-weight: 700; letter-spacing: 0.28em; color: #9EFF6E; }
.up__section-label { font-family: 'JetBrains Mono', 'Courier New', monospace; font-size: 10px; font-weight: 700; letter-spacing: 0.28em; text-transform: uppercase; color: #7A7A7A; padding-left: 10px; border-left: 1px solid #1F1F1F; }
.up__h2 { margin: 0 0 clamp(12px,1.8vw,18px); font-family: 'Space Grotesk', system-ui, sans-serif; font-size: clamp(20px,2.4vw,26px); font-weight: 700; letter-spacing: -0.01em; }
.up__p { margin: 0 0 14px; font-size: clamp(14px,1.5vw,16px); line-height: 1.7; color: #B8BEC0; }
.up__p:last-child { margin-bottom: 0; }
.up__list { margin: 0 0 14px; padding: 0; list-style: none; display: flex; flex-direction: column; gap: 10px; }
.up__list li { display: flex; align-items: flex-start; gap: 12px; font-size: clamp(14px,1.5vw,16px); line-height: 1.6; color: #B8BEC0; }
.up__list li::before { content: '◆'; color: #9EFF6E; font-size: 7px; flex-shrink: 0; margin-top: 7px; }
.up__notice { display: flex; gap: 14px; padding: 18px 20px; border: 1px solid #1F1F1F; border-left: 3px solid #9EFF6E; background: rgba(158,255,110,0.03); margin-bottom: 14px; }
.up__notice-icon { color: #9EFF6E; font-family: 'JetBrains Mono', monospace; font-size: 11px; font-weight: 700; flex-shrink: 0; margin-top: 2px; }
.up__notice p { margin: 0; font-size: 14px; line-height: 1.6; color: #B8BEC0; }
.up__steps { display: flex; flex-direction: column; gap: 0; border: 1px solid #1F1F1F; margin-bottom: 14px; }
.up__step { display: flex; align-items: flex-start; gap: 16px; padding: 16px 20px; border-bottom: 1px solid #1F1F1F; }
.up__step:last-child { border-bottom: none; }
.up__step-num { font-family: 'JetBrains Mono', monospace; font-size: 10px; font-weight: 800; letter-spacing: 0.2em; color: #9EFF6E; flex-shrink: 0; margin-top: 2px; }
.up__step-text { font-size: 14px; line-height: 1.6; color: #B8BEC0; }
.up__step-text strong { color: #FFFFFF; font-weight: 600; }
// POLICY · UNO-RETURNS-01
Returns & Refunds
◆
01
RETURNS POLICY
Returns Conditions
We want you to love your UNO cap. If for any reason you're not completely satisfied, we accept returns under the following conditions:
- Returns must be requested within 14 days of receiving your order
- Items must be unused, unworn, and in original condition
- Items must be returned in their original packaging
02
HOW TO RETURN
Starting a Return
01
Visit our Contact page with your order number and reason for return.
02
We'll get back to you within 24 hours with return instructions and next steps.
03
Send the item back in its original packaging. We'll confirm receipt and process your refund.
03
DAMAGED OR WRONG ITEMS
Something Wrong?
If your order arrives damaged or you've received the wrong item, please contact us within 48 hours of delivery with your order number and photos. We'll make it right straight away.
04
REFUNDS
Refund Processing
Once we receive and inspect your returned item, we'll process your refund within 5–7 business days. Refunds will be issued to your original payment method.